There’s loads of information out there on managing workplace violence. Most of it is focused on changing worker behaviour and physical security measures. But research that takes a systems perspective, like the Safety Science article which I co-authored shows, we need to focus more on upstream and external environmental factors.
This site is dedicated to providing safety, HR, and business leaders with access to easily digestible summaries of the latest research from around the world to help you manage OVA better. I’ll also add some opinion pieces from my 20+ years of experience tackling work-related violence, bullying, and harassment, along with practical tools and training materials you can utilise in your workplace.
If you have any questions, feel free to message me on LinkedIn.
Generic de‑escalation training often looks good on paper and fizzles on the floor. A new study shows a different path: build simple, situation‑specific playbooks, drill
One of the most frequent targets of critique from New View advocates is BBS. It’s often portrayed as outdated, punitive, and misaligned with modern safety
This paper takes a close look at how often care workers in Swiss nursing homes face aggression from residents, whether it’s verbal, physical or sexual,
Violence in healthcare settings, especially within hospital emergency departments (EDs), has reached alarming levels worldwide, contributing to physical harm, psychological distress, increased staff turnover, and
In recent years, the use of body-worn cameras (BWCs) has become increasingly prevalent in various professional settings, particularly within law enforcement and regulatory authorities. These
Occupational violence and aggression (OVA) is a pervasive issue in the healthcare sector, affecting the safety and wellbeing of nursing and caring professionals. Research from
In the high-stakes environment of state-run residential addiction treatment centres, the safety of both staff and clients is paramount. Yet, workplace violence remains a significant
In recent years, the issue of workplace violence against healthcare workers has garnered significant attention worldwide. A recent study conducted in China sheds light
Workplace violence, ranging from verbal harassment to physical assaults, represents a serious occupational hazard in many industries. In response, researchers have increasingly focused on the
Introduction In high-risk workplaces, violence and threats aren’t abstract hazards—they’re daily realities. HR and safety leaders face mounting pressure to mitigate occupational violence and aggression
In 2017, a landmark study by Bayram et al. revealed a startling truth: over 78% of physicians working in Turkey’s emergency departments (EDs) had experienced
Evidence from two cross-sectional surveys in under-resourced public hospitals shows that aggression toward doctors and nurses is not confined to conflict zones. Whether working amid
Workplace aggression isn’t rare, and it’s rising. Whether it’s a nurse in Australia, a caseworker in London, or a parking officer in the U.S., workers
